Privacy Policy

Last updated: 14 January 2026

1. Data Controller

The Data Controller is:

Kozmetiq
2 Juniper, Bracknell, RG12 7ZG
United Kingdom
Email: kozmetiq@kozmetiq.info

2. Scope of Collected Data

The Store may process the following personal data:

• full name,
• delivery and billing address,
• email address,
• phone number (optional),
• payment data (processed by payment operators),
• IP address,
• website traffic and behaviour data (cookies).

3. Purposes of Data Processing

• order fulfilment,
• customer service,
• payment processing,
• delivery fulfilment,
• accounting and tax obligations under UK law,
• statistical analysis and improvement of Store functionality,
• marketing activities – only with prior consent.

4. Legal Basis for Processing

Personal data may be transferred outside the UK under Standard Contractual Clauses or other safeguards compliant with UK GDPR, Data Protection Act 2018

5. Data Sharing

Personal data may be shared only with authorised entities, including:

• courier companies (e.g. Royal Mail, Evri, InPost),
• payment providers (e.g. Stripe, PayPal),
• accounting service providers,
• public authorities – only where required by law.

The User has the right to lodge a complaint with the Information Commissioner’s Office (ICO).

The Store never sells personal data.

6. Cookies

The Store uses cookies to:

• remember user preferences,
• analyse website traffic,
• improve website functionality,
• carry out marketing activities – subject to consent.

Users may change cookie settings in their browser at any time.

7. User Rights

• right of access,
• right to rectification,
• right to erasure (right to be forgotten),
• right to restriction of processing,
• right to data portability,
• right to object to processing.

Rights may be exercised by contacting the Data Controller via email.

8. Data Retention Period

• order-related data – for the duration of the contract,
• accounting data – up to 6 years under UK law,
• marketing data – until consent is withdrawn.

9. Changes to the Privacy Policy

The Store reserves the right to amend this Privacy Policy. The current version is always available on the Store’s website.

Certain service providers (e.g. Stripe, PayPal, IAI platform) act as data processors under data processing agreements.